Privacy Policy

Last Updated: June 2025

1. Introduction

This Privacy Policy describes how Stypz collects, uses, and protects your personal information when you use our services.

2. Information We Collect

Account Information

  • Name and email address
  • Billing address and payment information
  • Account credentials (passwords are hashed and never stored in plain text)

Service Usage Data

  • Server resource usage statistics
  • Login history and IP addresses
  • Support ticket communications

Automatically Collected Data

  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website addresses

3. How We Use Your Information

  • To provide, maintain, and improve our services
  • To process payments and manage billing
  • To communicate with you about your account and services
  • To provide customer support
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Payment processors to complete transactions
  • Infrastructure providers necessary for service delivery
  • Law enforcement when required by applicable law

5. Data Security

  • All data transmissions are encrypted using TLS/SSL
  • Passwords are hashed using bcrypt
  • Access to personal data is restricted to authorized personnel only
  • Regular security audits are conducted

6. Data Retention

  • Account data is retained as long as your account is active
  • After account deletion, personal data is removed within 30 days
  • Billing records may be retained for up to 7 years for legal compliance
  • Server logs are retained for a maximum of 90 days

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Export your data in a portable format
  • Opt out of marketing communications

8. Cookies

We use essential cookies for:

  • Session management and authentication
  • Remembering your preferences
  • Security (CSRF protection)

We do not use tracking or advertising cookies.

9. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or dashboard notification.

12. Contact

For privacy-related inquiries, please contact us through our support ticket system.